Customer Care Center
Enjoy your Mobile Life risk-free shopping experience!
Our Product Guarantee: Mobile Life offers a 90-day, 100 percent money back guarantee on all of our products. If you’re ever dissatisfied with any item you purchased from Mobile Life, contact us and we’ll make it right. We will gladly replace your purchased item, refund your money or credit your account: whichever method you prefer. (Clearance items and special offer purchases excluded.)
Our Order Guarantee: Every order purchased by 2:00 p.m. Pacific Time on any business day is processed the same day. We also offer next day shipping for most items. Except for unusual circumstances, we do not accept back orders for “out of stock” or “due in soon” items. Please use the “Wish List” feature to be notified by e-mail when an item is back in stock. On the very rare occasion that we run out of stock on a particular item before we can ship your order, we will communicate with you and inform you of the expected delay for the item in question. Under no circumstances will you pay more than one shipping charge for a single order.
How to order:
- Shop online with this site: www.MobileLifeShop.com
- Call our customer service line at (888) 880-0855. Representatives are available every day at every hour.
- Fax your orders to (916) 858-1009
- Mail orders to Mobile Life, 11321 White Rock Road, Rancho Cordova CA 95742
Customer service & tech support Our customer care representatives are available Monday through Friday, 8 a.m. to 5 p.m. Pacific time. Please call during this time for returns, exchanges, billing concerns, questions about products and technical assistance.
Payment We accept VISA, MasterCard, DISCOVER and American Express credit and debit cards. You can also use PayPal when you are completing your order through MobileLifeShop.com. If you would like to pay by check or money order, please call (888) 880-0855 or e-mail info@MobileLifeShop.com.
Shipping We recommend UPS Ground for delivery in one to five business days. Other shipping options, such as USPS Priority Mail, are available. For post office boxes and DPO, APO and FPO locations require USPS Priority Mail. Shipping charges may vary by order weight, size, or distance. For more information about shipping please call Mobile Life at (888) 880-0855 or e-mail info@MobileLifeShop.com.
Express Shipping: We offer UPS Next Day Saver express shipping to most parts of the United States. Due to carrier weight and/or size restrictions, certain materials in our products, some items cannot be shipped Next Day. For more details, please call Mobile Life at (888) 880-0855 or e-mail info@MobileLifeShop.com.
Shipping Outside Continental US Orders may require additional shipping charges due to higher cost of delivery to these locations. For more details, please call Mobile Life at (888) 880-0855 or e-mail info@MobileLifeShop.com.
Price and Availability Product price and availability is subject to change without notice. We will contact you prior to shipping your order if price and/or availability issues arise. On occasion, images of prototype samples are include in the catalog, website, and affiliated social media pages. Actual appearance, size and colors of products received may vary slightly. Sorry, we cannot be held responsible for typographic errors in our catalog, website, and affiliated social media pages. Any phone, tablet or audio player shown with a selling product in the Mobile Life catalog or website is not included with the product.
Limitation of Liability In no event shall Mobile Life be liable for costs of procurement of substitute goods by anyone, nor for loss of data, images and information, nor will we be liable for indirect, special, incidental, consequential or other damages arising out of the purchase, use or performance of the product, and whether or not it has been advised of the possibility of the product, and whether or not it has been advised of the possibility of such damages. The foregoing allocation of risk is reflected in the price of the products.
Trademarks and copyrights Apple, iOS, iPad, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, iPod touch, Lightning, Mac OS and Retina are trademarks of Apple Inc. registered in the U.S. and other countries. Android is a trademark of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. BlackBerry is a registered trademark of Research in Motion Limited. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. Galaxy S and Galaxy Tab are registered trademarks of Samsung Electronics Co., Ltd. HTC is a registered trademark of HTC Corporation. kathy ireland CONNECT and Eclipse are trademarks of kathy ireland Worldwide LLC. Kindle is a registered trademark of Amazon Technologies, Inc. Microsoft Windows is a registered trademark of Microsoft Corporation. Click and Go, GoGo Tech, Mobile Life, Mobile Life insight and MobileLifeShop are trademarks of E-filliate Inc. All other trademarks are property of their respective owners. Mobile Life is a publication of E-filliate Inc. E-filliate holds and reserves copyrights on all content on this site except where noted. Site and shopping cart hosting provided by Shopify.